NineMo Support

NineMo is a private pregnancy organizer: a log, visit questions, a one-page visit summary and a plan. Find answers to common questions or reach out directly.

NineMo is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional about your health and your pregnancy. In an emergency, call your local emergency number. If you are worried about your health or your baby, contact your midwife, doctor or maternity unit.

Where is my data?

On your phone, in an encrypted database. Guests have no account and nothing about them is on our servers.

New phone?

Use Settings › Export my data on the old phone, then Restore from an export file on the new one. Export and restore are app-lock gated if you use app lock, and the exported file is yours: we never receive it.

Subscription

NineMo Plus is managed by the App Store or Google Play: cancel or restore it there, or from Settings › NineMo Plus. Prices are shown in the app.

Partner sharing

Invites are single-use and work for 7 days. If a link has expired or was withdrawn, ask the person who invited you for a new one. Stopping sharing is immediate and happens from Settings on the inviting phone.

Delete everything

See Delete your account and data for the two options: delete the data on this phone, or delete your account and its server copies.

Policies: Privacy policy · Consumer Health Data Privacy Policy · Terms · Law-enforcement requests · Delete your account and data

Still need help?

Send us an email and we'll respond within 1–2 business days. Please do not send health details by email; we never need them to help you.

Email Support